It is critical to establish and implement appropriate
company policies and procedures in order to maintain a safe facility and avoid
potential customer-, equipment-, merchandise- and facility-related risks and
liabilities.
Member-only downloadable document.
TABLE OF CONTENTS
1.0 Policy vs. Procedure
2.0 Standard Formats
3.0 Areas to Address
3.1 Employees
3.2
Operations
3.3 Equipment
3.4 Customer Service and Customer
Programs
3.5 Safety and Security
3.6 Emergency Preparation and Response
Activities
4.0 Implementation
5.0 Training
6.0 Resources
6.1 ARA Resources
6.2 Downloadable
Forms/Resources
6.3 Rental Management Articles
6.4
Websites