Making sure everyone is on the same page

ARA Insurance preferred agent profile

Connie Lannan
When Kendra Crandell, CIC, ARA Insurance preferred agent with Mount Pleasant Agency, Mount Pleasant, Mich., walks into one of her client’s rental operations, she immediately looks for how many fire extinguishers, first-aid kits and eyewash stations are easily accessible and whether safety procedures are posted as well as the phone numbers for the Occupational Safety and Health Administration (OSHA), her state’s OSHA and other emergency contact numbers that everyone can see quickly and easily.

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